{"id":183,"date":"2022-10-30T09:23:23","date_gmt":"2022-10-30T09:23:23","guid":{"rendered":"https:\/\/koree.africa\/?page_id=183"},"modified":"2022-10-30T09:23:23","modified_gmt":"2022-10-30T09:23:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/koree.africa\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Your Questions, Our Answers!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What are the different payment methods?<\/h5><\/i><\/span><\/i><\/span><\/div>

We offer several payment options for your convenience, including:<\/p>

Visa \/ Mastercard<\/p>

MTN Mobile Money<\/p>

Orange Mobile Money<\/p>

Koree Pay<\/p><\/div>\n <\/div>

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What are the different delivery options?<\/h5><\/i><\/span><\/i><\/span><\/div>

We have two convenient delivery options:<\/p>

Home or Office Delivery: Wherever you are, we deliver directly to your doorstep or workplace. Upon order confirmation, you'll receive comprehensive details regarding delivery and tracking of your package.<\/p>

In-Store Pickup: Alternatively, you can choose to collect your order from one of our partner locations.<\/p><\/div>\n <\/div>

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How much does delivery cost?<\/h5><\/i><\/span><\/i><\/span><\/div>

With us, the price depends on the distance. The closer it is, the cheaper it gets!<\/p>

When you select delivery in the app, it automatically calculates the distance between where your package will be picked up and the delivery address. Then, it just shows you the total delivery price. It's simple and convenient!<\/p><\/div>\n <\/div>

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Can I modify my address after placing an order?<\/h5><\/i><\/span><\/i><\/span><\/div>

Unfortunately, no. Modifying your address after placing an order can impact the overall delivery cost, so it's not possible once the order is confirmed.<\/p><\/div>\n <\/div>

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Can I reschedule delivery?<\/h5><\/i><\/span><\/i><\/span><\/div>

Certainly! You can reschedule your delivery by accessing the delivery agent's contact details through our application.<\/p><\/div>\n <\/div>

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Can someone else pick up my order for me?<\/h5><\/i><\/span><\/i><\/span><\/div>

Yes, they can! Simply provide the person with the reference number of your order.<\/p><\/div>\n <\/div>

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Comment savoir si une commande a \u00e9t\u00e9 valid\u00e9e ?<\/h5><\/i><\/span><\/i><\/span><\/div>

Rest assured, you will receive a notification confirming the processing of your order. Additionally, you can always check the details of your command through our application for further clarity.\u00a0<\/p><\/div>\n <\/div>

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How can I cancel an order?<\/h5><\/i><\/span><\/i><\/span><\/div>

Unfortunately, once an order has been paid for, it cannot be canceled. We apologize for any inconvenience.<\/p><\/div>\n <\/div>

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Can I modify my order after it's been placed?<\/h5><\/i><\/span><\/i><\/span><\/div>

No, once an order is placed, it cannot be modified. Please ensure all details are accurate before confirming your order.<\/p><\/div>\n <\/div>

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How long will delivery take?<\/h5><\/i><\/span><\/i><\/span><\/div>

The delivery time may vary depending on factors such as location and availability. You will receive an estimated delivery time upon order confirmation.<\/p><\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Vos questions, nos r\u00e9ponses! Quels sont les diff\u00e9rents modes de paiement ? Nous mettons \u00e0 votre disposition plusieurs options de paiement pour votre confort, notamment : Visa \/ Mastercard MTN Mobile Money Orange Mobile Money Koree Pay Quelles sont les diff\u00e9rentes options de livraison ? Pour la livraison, nous avons deux options pratiques : Livraison […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-183","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/pages\/183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/comments?post=183"}],"version-history":[{"count":0,"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/pages\/183\/revisions"}],"wp:attachment":[{"href":"https:\/\/koree.africa\/en\/wp-json\/wp\/v2\/media?parent=183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}